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TRC Talent Solutions

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Privacy Policy 

Your privacy matters to us.  This privacy policy applies to all information collected by TRC Staffing Services, Inc, d/b/a TRC Talent Solutions (“TRC”, “we”, “us”, “our“). The privacy policy describes the personal information we collect, how we use it, and your rights regarding this information.  

With this data protection notice, along with our cookie policy, we are providing information about the collection and use of your personal information, how the information is shared, retained, and protected, and how to exercise your personal choices.  This data protection notice applies to the processing of personal information that is collected with each visit to our websites or apps, use of our services, visits to branch locations, or in any additional way information is provided including third-party sources.   

 

About TRC 

At TRC Talent Solutions, we’re Future Positive talent partners for strategic success, helping jobseekers advance their careers while helping clients build their businesses. TRC’s widespread network of locations is strategically situated in and around key markets. This approach allows us to harness our experience, capabilities, and local knowledge effectively, ensuring we deliver the best talent to area businesses and create ideal opportunities for jobseekers.  We collect personal information to help connect candidates for matching jobs at TRC and our clients.  Your personal information is processed in accordance with this data protection notice following applicable data protection legislation.  

HR technologies 

The use of innovative HR technologies help us enhance a variety of recruitment-related processes primarily in skill matching and candidate engagement. The use of artificial intelligence (AI) or Machine Learning techniques, as well as Chatbots, improve candidate job search, job match and job apply experience.  These technologies allow TRC recruiters to connect and engage candidates with relevant skills more quickly, allowing us to better support candidates in exploring jobs and delivering the best candidates to our clients quickly. 

Web beacons 

Our emails may include a single, campaign-specific ‘web beacon pixel’. This pixel tracks the opening of emails and verifies clicks on links within the email. The use of this information includes identifying which emails are more engaging for users, querying whether non-opened emails should continue to be sent and providing aggregate data to our advertisers regarding link clicks. The pixel is automatically deleted when you delete the email. If you prefer not to download the pixel to your device, consider selecting plain text emails instead of HTML. 

Responsible use of HR technologies 

TRC is committed to the ethical and responsible use of innovative HR technologies.  Our human expert recruiters are involved whenever decisions are made that significantly impact you.  To ensure all candidates are treated fairly steps are taken to avoid bias where we use HR technologies. 

How we Protect Personal Data 

We maintain robust technological and organizational security measures to safeguard your personal information. These measures are designed to prevent accidental loss, unauthorized access, alteration, destruction, or disclosure of your data.  Our policy ensures that only individuals with a legitimate business need have access to your personal information.  Those handling your data adhere to TRC’s IT Information and Security rules, data protection guidelines, and other internal policies. 

However, it’s essential to recognize that absolute security cannot be guaranteed.  Consequently, we have established procedures to address data security incidents and comply with legal requirements related to detecting, handling, and notifying individuals about personal information breaches. 

 

Data Protection Rights 

Requesting about Your Personal Information: 

Requests can be made for the categories or specific pieces of personal information that TRC has collected; the type of sources where TRC obtained personal information about you; the business purposes for which TRC collected such data.  You can submit a Request to obtain a copy of the personal information. 

Deletion Request: 

You can request that deletion of any of your personal information that TRC has collected from you, with certain exceptions.  We may refuse your request if we are required by law to keep the information, or if the law otherwise permits us to keep information.  If we deny a request, you will be informed why the request was denied.  Fill in the deletion request form and submit your request. 

Request to Correct Personal Information: 

In situations where you want to request a correction to your personal information, you may do so by completing the Request form. 

Before any data requests are completed, your identity will be verified. You will be required to confirm the information previously collected about you.  Incomplete information or no prompt response for validation will result in disqualifying your request.  Reasonable efforts will be made to fulfill your request within 45 days; however, if additional time is required you will be notified. 

Cookie Policy: 

You are at www.trctalent.com, the website of TRC Staffing Services, Inc. dba TRC Talent Solutions, hereinafter referred to as “TRC” or “us” or “we”.  Our website www.trctalent.com and its subdomains use cookies. 

A cookie is a small data or text file that a website saves on your device when you visit our website.  Your browser stores data on your device to remember information about you, such as your language preference or login information.  Those cookies are set by us and called first-party cookies.  We also use third-party cookies – which are cookies from a domain different than the website you are visiting – for our advertising and marketing efforts.  We specifically use cookies and other tracking technologies for the purposes mentioned below. 

Strictly Necessary Cookies: 

These cookies are strictly necessary for proper functioning of this career site and to provide necessary services available through this career site. To ensure accurate session management, the Internet Protocol (IP) address of your machine will be recorded for the period of time that you visit this career site. 

Cookie Subgroup 

Cookies 

Cookies Used 

Lifespan 

www.trctalent.com 

userSessionID , cms_user_id_httponly , backToSearch , cms_user_id , ip_address
, searchData , recentlyViewedJobs, redis-cli, utm_source, e_globals,
WP_DATA_USER_2  

First Party 

Session, 90 Days, Session, 729 Days, 729 Days, Session, Session 

www.google.com 

_ga, _ga<container-id> 

Third Party 

2 Years 

hubspot.com 

__cf_bm __hstc, hubspotutk, __hssc 

Third Party (Analytics) 

6 Months 

Maprecruit.com 

Guest_Resume_ID 

Third Party 

30 days 

Simplecast.com 

__cfruid 

Third Party 

Session 


SMS Policy 

This policy outlines the acceptable use of text messaging (SMS) for communication between TRC Staffing Services, Inc., d/b/a TRC Talent Solutions or “TRC, or “we” and candidates or “you” during the recruitment process candidate engagement via SMS responsibly and ethically.  We aim to ensure professional, respectful, and transparent communication and engagement while protecting candidate privacy and complying with regulations.  Our employees receive training on this policy and best practices for business text messaging. 

By engaging in text message communication with TRC, you acknowledge that standard message and data rates may apply as per your individual mobile phone carrier plan. While we do not charge additional fees for sending or receiving text messages from our end, your carrier may charge you based on your specific plan details. We recommend checking your plan with your carrier for any associated costs before opting in to text message communication. 

Opt-In and Consent: 

We require clear and explicit consent from candidates before initiating text communication. This can be obtained through an opt-in checkbox on application forms, during phone calls, or through a clear opt-in message with instructions to reply “YES” to confirm.  We will clearly identify ourselves as TRC with 10DLC 7703921411 in every text message and explain the purpose of the communication.  Candidates can opt out of future text messages at any time by replying “STOP” or through a designated unsubscribe link. 

By accessing or otherwise using TRC’s text messaging, you agree to the terms and conditions of this Privacy Policy and the associated Terms of Service you expressly consent to the processing of your personal information and anonymous information according to this Privacy Policy.

 

Recurring Message Disclosure: 

Text messages are strictly limited to recruitment-related information, engagement, and updates, such as: 

  • Scheduling interviews or assessments 

  • Sharing application updates (shortlisted, moved forward, etc.) 

  • Evaluating your interest in job that we skill matched and/or checking your availability 

  • Sending reminders and confirmations 

By consenting to receive SMS from TRC, you are going to receive recurring messages.  At any time, you can unsubscribe/cancel or Re-subscribe/rejoin by texting “STOP” or “START” respectively.  You can also opt-out of SMS related to a specific job or all SMS communications from TRC. 

SMS Terms of Service: 

  • Cancellation: You can cancel the SMS service anytime by texting “STOP” to 7703921411. We’ll confirm your unsubscription via SMS, and you won’t receive further messages from us. 

  • Rejoining: To re-subscribe, text “START” to 7703921411. 

  • Keyword Help: If you forget supported keywords, text “HELP” to 7703921411 We’ll guide you on subscribing, unsubscribing, and other services. 

  • Privacy: For privacy inquiries, refer to our privacy policy. 

  • SMS Charges: Standard message and data rates apply. 

Data Security: 

We will not share your phone numbers or any other personally identifiable information with third parties without consent.  All business-related text messages may be archived for compliance and audit purposes, ensuring secure storage and access controls. 

Customer Care Contact: 

If you need to reach out to us, please contact your nearest branch.  Our list of branches is listed with their phone numbers under the Locations page of our website. If you have any questions related to Privacy policy or Terms and Conditions, you can email us to: privacy@trctalent.com.

Review and Updates: 

This policy will be reviewed and updated periodically to reflect changes in technology, regulations, or best practices.  This policy complements our overall privacy policy and data protection practices.