TRC partnered with a privately held robotics automation company headquartered in San Francisco that builds best-in-class piece picking solutions for e-commerce distribution centers nationwide. The relationship began at an industry conference and grew from there.
The Challenge
What started as a handful of direct hire engineering searches uncovered a bigger problem. Employees on the ground were hesitant about new robots, and fast growth across multiple states meant juggling 11 different staffing vendors, contracts, and invoices.
Our Solution
TRC built a brand new role, the Hyper Care Manager, to train employees and support every deployment on site. TRC also placed direct hire deployment engineers and consolidated staffing nationwide into one point of contact, one invoice, and one timecard system.
The Results
11 Hyper Care Managers placed nationally, with 3 more roles in progress. A 20% increase in engineering headcount through direct hire. One unified staffing structure instead of 11 separate vendors.
Key Takeaways
TRC listened past the original request and built a solution that didn’t exist yet. Consolidating a fast-growing client’s staffing operation removed friction that had nothing to do with talent and everything to do with logistics.
